| Location of your visit |
|
|
Agree |
Not Sure |
Disagree |
Not Applicable |
| Is the store conveniently located? |
|
|
|
|
| Is the parking adequate? |
|
|
|
|
Is the drive thru widow/door easily accessible? |
|
|
|
|
Were you greeted promptly when entering the store or when you used the drive thru? |
|
|
|
|
Was the Scott Cleaners employee dressed professionally wearing his/her uniform & name tag? |
|
|
|
|
Was the Scott Cleaners employee courteous and knowledgeable? |
|
|
|
|
Did the Scott Cleaners employee offer you an “auto stub” or receipt for the amount of items you dropped off? |
|
|
|
|
Did the Scott Cleaners employee ask you when you needed your clothing back or offer same day service? |
|
|
|
|
Did the Scott Cleaners employee mention the monthly special or coupons? |
|
|
|
|
| Was your clothing received back when promised? |
|
|
|
|
| Where you happy with the quality of Dry Clean service? |
|
|
|
|
Where you happy with the quality of the Shirt Service? |
|
|
|
|
Where you happy with the quality of the Laundry Service? |
|
|
|
|
Where you happy with the quality of the Alteration Service? |
|
|
|
|
Will you use Scott Cleaners for future services? |
|
|
|
|
Would you recommend us to your friends or family? |
|
|
|
|
| |
| About you? |
Male | Female |
| What is your age group? |
16 - 29 |
30 - 45 |
46 - 60
Older than 60 |
We welcome you to comment on any aspect of your store and service: |
|
Would you like us to send coupons or specials offer? Please add you name, address and email or leave blank to remain anonymous. |
|